REFUND-POLICY - ICETSM

We understand that sometimes situations may arise that require a refund of your registration fees for the paper conference. We have established the following refund policy to ensure that our customers are treated fairly.
If for any reason you need to cancel your registration, you must notify us in writing via email or letter. Refunds will be issued based on the following schedule:
Cancellation received more than 20 days before the start of the conference: 100% refund of the registration fees.
Cancellation received between 15-20 days before the start of the conference: 50% refund of the registration fees.
Cancellation received less than 1 days before the start of the conference: No refund will be issued.
Please note that any processing fees incurred during registration are non-refundable. Refunds will be processed within 5-7 working days of receiving your cancellation notice. The refunded amount will be deposited directly into the bank account that was used during the registration process. We strive to ensure that our customers are satisfied with their experience at the paper conference. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.